Privacy Policy
LOVE ORANGE TECHNOLOGY CO.,LTD (“we”) makes the iPhone and iPad puzzle Hashi. In Hashi, the number on an island is how many bridges that island needs. This policy explains what stays on your device, and what Apple or your email provider handles if you buy the unlock or write to us.
If you do not agree with this policy, please stop using the app.
1. What this covers
This policy covers Hashi on iOS and iPadOS, bundle ID com.orangestudio.hashi.ios, including the optional one-time unlock sold inside the app. It also covers this support website, iorangepie.com/hashi.
The website is a set of static pages. It does not use an account, analytics, or cookies. It does not cover Apple’s App Store, or any other site you open from a link.
2. Information on your device
Hashi is built to keep play data on the device. We do not run an account, and we do not upload puzzles, progress, or settings to a server of our own.
| What | Why | Where |
|---|---|---|
| Progress | Which puzzles you opened or finished, and an unfinished game | On this device |
| Daily puzzle | Whether today’s puzzle is finished, and your streak | On this device |
| Statistics | Finished puzzles, times, and badges | On this device |
| Settings | Appearance, sound, haptics, timer, and number marking | On this device |
| Hints | How many of the three hints you used on a puzzle | On this device |
| Unlock | Whether levels 31–156 and expert practice are available on this Apple ID | Confirmed by Apple on this device. We do not store a card number. |
Apple
Apple processes the download, the one-time purchase, refunds, Restore Purchases, and an App Store review if you choose to leave one. We do not receive your Apple ID, card number, or billing address. Apple’s own policy applies: apple.com/legal/privacy.
Email you send us
If you use Send feedback, your mail app opens a message to orangepie2019@gmail.com. The draft can include the app name, version, device model, and system version so we can answer. That message is used only to handle your note.
What we do not collect
- No account, and no request for your name, phone number, or ID number.
- No advertising, analytics, or tracking SDK.
- No advertising identifier, and no App Tracking Transparency prompt.
- No sale of personal information.
3. How it is used
On-device data is used so the app can save a game, show statistics, remember settings, count the three free hints, and open the later levels after Apple confirms the purchase. We do not use it for ads.
4. When information leaves the device
We do not sell or rent personal information. It can leave the device only in these cases:
- Apple, when you download the app or buy the unlock, under Apple’s terms.
- Your email provider and ours, if you write to us.
- A legal duty, such as a lawful request.
- A reasonable need to protect us, players, or the public.
5. Keeping and deleting data
Progress and settings stay on the device until you delete the app or erase that data. A separate device backup, such as an iCloud or computer backup, can still hold an older copy until you delete that backup. Support email is kept for a reasonable time after we answer, or longer if the law requires it.
No storage is perfectly secure. Keep your device passcode and Apple ID password private.
6. Your choices
- Change appearance, sound, and haptics in Settings.
- Delete the app to remove its local data from the device.
- Ask Apple for a refund. Restore Purchases is at the bottom of the More levels screen. The unlock is a one-time purchase and does not renew.
- Email orangepie2019@gmail.com with a privacy question.
We will reply within a reasonable time. Because we do not keep a copy of your progress, we usually cannot look it up or delete it for you.
7. Children
Hashi is a general-audience puzzle. It does not knowingly collect personal information from children under 13. If you believe a child has emailed us personal information, write to us and we will delete that message.
8. Other countries
The app itself does not send gameplay to our servers. If you use Apple services or email us, those providers may process the message outside your country under their own terms.
9. Changes
If we change this policy, the date at the top will change. For a material change, we will also note it in the app or in release notes when that is practical. Continuing to use the app after the update is published means you accept the new policy.
10. Contact
LOVE ORANGE TECHNOLOGY CO.,LTD
Email: orangepie2019@gmail.com